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Return to shopFrequently Asked Questions (FAQs)
Products Information
You can use our search bar at the top of the page to search for specific products or browse through our categories.
Simply browse our beautiful collection of cover-ups, beach towels, and dresses, select your favorite items, choose your size, and click “Add to Cart.” Once you’re ready, proceed to checkout to complete your purchase.
Product availability is indicated on the product page. If a product is in stock, you will see a “Add to Cart” button. If it’s out of stock, you may see a notification or the option to be notified when it’s back in stock.
Yes, you can make purchases as a guest without creating an account. However, creating an account allows you to save your shipping information, track your orders, and access exclusive offers.
Orders Payments
We accept major credit cards (Visa, MasterCard, AMEX), PayPal, and other secure payment options available at checkout.
Yes, your payment information is secure. We use SSL encryption to protect your data.
Yes, you can apply a coupon code during the checkout process. Simply enter the code in the designated field.
If your payment fails, you will be notified and given the option to try again or choose a different payment method. Please ensure that your payment information is correct and that you have sufficient funds in your account.
Order Cancellation & Returns
If your order has not been processed yet, you can request changes or cancellations. Please contact us at [email protected] within 12 hours of placing your order for assistance
We accept returns within 30 days of receiving your order. The items must be unused, unwashed, and in their original condition, including packaging.
To return an item, you need to email [email protected] with:
Your full name and order number
Proof of purchase (e.g., order confirmation or screenshot)
A clear reason for the request
Photos or videos showing the issue (mandatory for damaged/defective items)
Once your request is received, Printdi will review it (usually within 72 hours) and let you know if it’s approved, along with instructions for the next steps.
We sincerely apologize for any inconvenience. If you receive a defective or incorrect item, please contact us at [email protected] with your order details and photos, and we will make it right.